Privacy Policy

Hypelink Digital provides an AI voice-agent platform and recruiting services. Hypelink Digital recruits for insurance agency career opportunities and shares a candidate's application details with the hiring agency they are being considered for. Hypelink Digital is always the sender of the text messages and calls you receive about your application.

• Contact details such as your name, email address and phone number.
• Application details you submit, such as location, experience, availability and answers to screening questions, including details you enter on a booking form.
• Call recordings and transcripts of recruiting calls, along with call metadata (date, duration, outcome).
• Consent records, including whether and when you agreed to receive text messages, and any opt-out requests.
• Messages you send to or receive from us by text or email.
• Account information for platform users, such as login email and workspace settings.
• Technical data such as IP address, browser type and pages visited, collected through cookies and similar technologies.

Recruiting calls may be made or answered by an AI voice assistant rather than a person. Calls may be recorded and transcribed so the hiring team can review your conversation, for quality assurance, and to keep accurate records.

• To communicate with you about your application by phone, email or text message (if you opted in).
• To schedule interviews and next-step conversations.
• To share your application details with the hiring agency you are being considered for, including adding them to that agency's applicant tracking system.
• To operate, secure, maintain and improve our website and platform.
• To comply with legal obligations and enforce our terms.

We do not sell your personal information.

We share candidate application details only with the hiring agency you are being considered for and with service providers that help us run our services (such as hosting, telephony, voice AI, scheduling, email, text messaging and applicant tracking providers). These providers may use the information only to perform services for us. We may also disclose information when required by law or to protect rights and safety.

If you check the optional SMS consent box on our booking form, Hypelink Digital may send you recruiting text messages about your application for the recruiting opportunities Hypelink Digital manages (including roles with insurance agencies), including next steps and scheduling. Your consent covers messages from Hypelink Digital only. Message frequency varies; msg & data rates may apply. Opting in is never required to apply. Reply STOP at any time to opt out, or HELP for help. See our SMS Terms for details.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We keep candidate information, recordings and transcripts for as long as needed for recruiting and the hiring agency's legitimate business needs, and as required by law. Opt-out records are kept so we can continue honoring your request. When information is no longer needed, we delete or de-identify it.

We use administrative, technical and physical safeguards, including encryption in transit, encrypted storage of integration credentials, and role-based access controls. No method of transmission or storage is completely secure, but we work to protect your information.

Depending on where you live, you may have the right to access, correct, delete or obtain a copy of your personal information, or to object to certain processing. To make a request, email tiffany@hypelinkdigital.com. We may need to verify your identity, and we may coordinate with the hiring agency for information we have shared with them.

We use essential cookies to keep you signed in and secure the platform, and may use analytics cookies to understand how our website is used. You can control cookies through your browser settings; blocking essential cookies may prevent the platform from working.

Our services are not directed to children under 16, and we do not knowingly collect their information.

We may update this policy from time to time. The "Last updated" date above shows when it last changed.

Hypelink Digital
Email: tiffany@hypelinkdigital.com